Support

Here you will find our quick start guide to get you started on SitePass.

Quick Start Guide’s

Register with Course Code

If you have been issued with a Course Code similar to this SITE-X-X4RY. Click the button below to our Course Code quick start guide.

Already Registered, Redeem Course Code

If you are already registered and have been issued with a Course Code similar to this SITE-X-X4RY. Click the button below to redeem your Course Code.

Course Code Enrollment

Redeem Course Code

Code Redemption Error

If you receive an error stating that your course code has been redeemed the maximum number of times, click the “Code Redemption Error” below for more details.

Register & Redeem Additional Courses

If you’re new to SitePass or already registered, this guide will help you how to register for a new course or redeem additional courses.

Code Redemption Error

Register & Redeem Additional Courses

Invalid Email Address

If you receive an error with your email address when registering view our guide on Invalid Email Address.

Download Induction Certificate

You can download your course certificate at any time from your profile page.

Invalid Email Address

Download Induction Certificate

Quick Start Guide’s

Register with Course Code

If you have been issued with a Course Code similar to this SITE-X-X4RY. Click the button below to our Course Code quick start guide.

Course Code Enrollment

Already Registered, Redeem Course Code

If you are already registered and have been issued with a Course Code similar to this SITE-X-X4RY. Click the button below to redeem your Course Code.

Redeem Course Code

Code Redemption Error

If you receive an error stating that your course code has been redeemed the maximum number of times, click the “Code Redemption Error” below for more details.

Code Redemption Error

Register & Redeem Additional Courses

If you’re new to SitePass or already registered, this guide will help you how to register for a new course or redeem additional courses.

Register & Redeem Additional Courses

Invalid Email Address

If you receive an error with your email address when registering view our guide on Invalid Email Address.

Invalid Email Address

Download Induction Certificate

You can download your course certificate at any time from your profile page.

Clear Browser Cache

Cache is temporary storage that keeps frequently used data on your device. Sometimes cached data can become corrupted and cause issues, so clearing the cache can help resolve them.